Great Tips for Identifying a Suitable Credit Union
Nowadays, many people are opting for credit unions instead of banks due to the numerous benefits they offer to members. Well, before you join any credit union near you, you should evaluate the options and available so that you find a credit union that is beneficial to you. Credit unions are not the same, and they are formed with different objectives, and thus, you should know the one that suits your needs. Choosing the right credit union is a daunting task for most people, and this article highlights crucial considerations you should make as you select one.
Charges – All credit unions are non-profit making institutions, and thus, their rates are low compared to those charge on banking services. For example, members of a credit union enjoy cheap loans and favorable saving rates. However, credit unions have different rates and fees, and thus, you should take time to compare the options and choose the most affordable one.
Find out the number of branches and ATMs – Credit unions have branches and ATMs in a bid to bring their services closer to their clients. However, when choosing a credit union, you should find out the number of branches it has and their locations so that you know how accessible it is. For that reason, you should select a well-established credit union that has several branches and ATMs within your regions so that you do not travel far to get services.
Excellent customer service – Customer service is an integral consideration when choosing a credit union and you must not ignore it. Before you opt for a credit union, you should test the competent and reliability of its customer service. If it responds promptly and satisfactorily to your questions, then you should choose it. Having a sluggish customer service can be frustrating, and you might have lots of worries. Check online review sites to read the experiences of current and past clients of various credit unions.
Consider technology – The latest technologies come with a lot of benefits, and the best credit union should embrace it to give excellent services. Credit unions that embrace the latest technologies are likely to offer great services to clients, and they will record a high customer satisfaction rate. For instance, your credit union should have an application which clients can download on their phones and use to access vital services. Interestingly, software manufacturing companies are developing user-friendly software technologies that credit unions can use to enhance their service delivery.
Accredited credit union – Do not assume that any credit union you come across is properly accredited to offer the services. A genuine credit union should not hesitate to provide its credentials, and if you are satisfied with them, then you should not worry about scammers and the safety of your money.